FAQs

Activities and Experiences tagged FAQs

Ali Edge & Family

Amazing walks and helpful staff

Are the shower and toilet blocks heated?

Are the shower and toilet blocks open 24 hours?

Are there any credit card charges?

Are we allowed to bring a gazebo?

BUTTERFLIES AND DRAGONFLIES

Can I bring a sign written vehicle?

Can I change bed configurations?

Can I change my booking?

Can I find out which pitch/accommodation I’ve booked?

Can I fish at Sandy Balls?

Can I fit a travel cot in my accommodation?

Can I get a food delivered?

Can I have visitors for the day?

Can I hire a high chair?

Can I hire a travel cot and does it come with bedding?

Can I hire an iron?

Can I hire bikes?

Can I park outside my accommodation?

Can I upgrade my accommodation?

Can we bring any other type of animal other than a dog?

Can we bring two cars?

CATAPULT BUILDING

Do I need to bring towels?

Do I need to buy travel insurance?

Do the caravans and lodges come with bed linen?

Do you allow dogs in all types of accommodation?

Do you have a laundrette on site?

Do you have a secure area where I can lock my bike up?

Do you have children’s menus in the restaurant and pub?

Do you have to be a certain age to use the gym?

Do you offer a late check out?

Does the accommodation have a BBQ?

Does the accommodation have a freezer?

Does the accommodation have a washing machine?

Does the Premier club discount apply in the shop?

How big is the pitch?

How do I book activities?

How do I get to you and what is your postcode?

How do I pay my remaining balance?

How does your swimming pool system work?

How many people are allowed on one pitch?

How much deposit do I need to pay?

How much does it cost to use the gym?

I haven’t had my confirmation yet what do I do?

If the swimming slots are all booked can I still swim?

Is there anything else I can hire for children?

Is there outside seating?

Is there wi-fi?

I’m coming with a large party so can we book a table at the restaurant?

Jenny Bradley & Family

Lee Mallot & Family

Markets & Fetes

Owl and Raptor Encounter

There are 7 of us can we fit in a 6 berth caravan/lodge?

What age is the soft play area in The Den suitable for?

What do I do if I need to cancel?

What do I need to bring with me?

What is in my accommodation?

What is included in the cost of my break?

What is included in the price of my pitch?

What time can I get into my accommodation?

What time does reception close?

What’s the latest time I can arrive?

What’s the warden’s number?

When is the remaining balance due?

Quick Book

Quick Book