Excellence award for glowing holiday reviews

Excellence award for glowing holiday reviews

 Award-winning five-star Sandy Balls Holiday Centre has just been awarded a Certificate of Excellence for its Tripadvisor holidaymakers’ reviews.

Visitors who have enjoyed their stays in the Centre’s woodland lodges nestled in the heart of the beautiful New Forest National Park have recorded their praise by posting their reviews and opinions on Tripadvisor – the world’s largest travel site.

There were so many positive comments that Sandy Balls has won the right to use Tripadvisor’s Certificate of Excellence stamp of approval on its picturesque 120-acre estate bordered by the River Avon near Fordingbridge.

The accolade recognises the standard of customer service and quality of Sandy Balls Holiday Centre, which offers a range of accommodation including a camping and touring site named AA’s South East Regional Campsite of the Year. It also offers a full range of facilities including the Sandy Balls Leisure Centre, indoor and outdoor pools, cosy pub the Woodside Inn, family-friendly restaurant Pizza in the Piazza and well-stocked supermarket the Country Store.

Its already impressive standard was raised this year with the launch of a new Sandy Balls website and booking hub, as well as a new activities programme to offer more entertainment than ever before. Holidaymakers and day visitors can now choose from dozens of activities under the headings Get Active, Explore the Forest, Get Creative and Wet & Wild, which uses the new Sandy Balls bus to take them to and from water-based off-site activities.

A spokesman from Tripadvisor said: “Travellers have shared their opinions on Tripadvisor and they are impressed with the quality of their business.”

Reviews posted on Tripadvisor praised Sandy Balls’ “fantastic woodland location, lovely walks and gorgeous setting, good location of things to do, helpful and friendly staff and great facilities”. One reviewer said: “I had such lovely memories of going there as a child both caravanning and staying in the lodges and really wanted my kids to have the same memories.  In fact, my parents had their honeymoon at Sandy Balls 32 years ago.”

Sandy Balls Managing Director Iain Brown said: “Our aim is to make every holidaymakers’ experience a great one and to exceed all their expectations so they will want to stay at Sandy Balls again. This award is recognition that we are succeeding in our aims.”

Sandy Balls, which acts as a custodian of its part of the National Park, prides itself on its traditional values and excellent standard of customer service throughout its 90-year history.


Explore Sandy Balls

UK holidays, weekend breaks and short breaks at Sandy Balls Holiday Centre set in the New Forest National Park. We provide high quality holiday accommodation in luxury lodges and caravans and we also cater for tourers and campers. We have a range of facilities including a restaurant, pub, beauty suite,cycle centre and two swimming pools. There is also fantastic activties for all from archery and laser clay pigeon shooting to team games, arts and crafts and much more!